General Conditions of Rates

WIFI PREMIUM
The service price is €5 per month, including the first extender device, equipment upgrades, wifi support, and maintenance.
Additional extender devices €2.50 each per month, in addition to the service cost.
PROMO ADDITIONAL LINES
Add additional mobile lines free for 4 months. Applies to current or new customers who contract new additional lines from January 9. Maximum of two additional lines per customer, which must be inferior to the main line of the contract.
Special offer subject to a 12-month commitment.
ZAPI TV
Only available to Telfy customers who have a Fantabulosa package or Plan Vive with TV service. Simultaneous playback limited to two devices. Service limited to one app per TV service connection. The decoder can be purchased for €60, or €10 per month over 6 months. This option does not include maintenance or equipment replacement.
Only available to Telfy customers who have a TV service. Simultaneous playback limited to two devices. Service limited to one app per TV service connection or Lite rates. The decoder can be purchased for €60, or €10 per month over 6 months. This option does not include maintenance or equipment replacement.
Simultaneous playback limited to two devices. Only available to Telfy customers. Service limited to one app per connection. The decoder can be purchased for €60, or €10 per month over 6 months. This option does not include maintenance or equipment replacement.
Special offer subject to a 24-month commitment. Only available to Telfy customers who have a Fantabulosa package or Plan Vive with active Zapi service. Service limited to one per TV service connection. Simultaneous playback limited by IP location of the home. Maintenance and deco replacement included.
Special offer subject to a 24-month commitment. Only available to Telfy customers with contracted TV service or lite rates. Limited to one per TV service connection. Simultaneous playback limited by IP location of the home. Maintenance and deco replacement included.
Special offer subject to a 24-month commitment. Only available to Telfy customers. Maintenance and deco replacement included. Limited to one per connection. Simultaneous playback limited by IP location of the home.
TELFY MOBILE BUSINESS POINT
Telfy mobile wifi system. Easy to install, small size, and low power consumption.
Now, if you join the Telfy Mobile network by placing a wifi point in your establishment. Its installation is subject to availability in the area where your business is located. That is, if there are no installation spaces available because other businesses in your area have already contracted Telfy Mobile and coverage is complete, it will not be possible to install the wifi point. Contracting includes 6 months of free advertising on our channels, including the production of the spot.
SECOND HOME RATES
Current Telfy customers:
Non-Telfy customers:
* Stores, premises, or companies are excluded from these rates.
TELFY BUSINESS
Rates subject to a 12-month commitment. Free registration in all packages. In fiber rates, possibility to include Telfy Gold for an additional €19.90 + VAT per month. In the case of wimax rates, the Telfy Gold service is included.
FRIENDS
Special offer applicable for current customers who accompany new customers at sign-up, provided the new subscriber is in the coverage area of TELFY fiber or wimax network. The Special offer will be applicable only when a current customer comes accompanied by a potential subscriber.

Fiber

INSTALLATION

Outside of Special offer:

For new customers

  • €100 – Internet only
  • €0 – Fantabulosas
  • €0 – Internet + landline
  • €0 – Plan Vive

If you are already a customer:

  • €50 – Internet only
  • €0 – Fantabulosas
  • €0 – Internet + landline
  • €0 – Plan Vive

The rates and Special offers shown on the website are subject to a 12-month commitment.

The installation cost of landline-only via fiber is €50

INTERNET
300Mb | 600Mb | 1000Mb
MOBILE
Full description of mobile rates, including conditions and costs of calls and data.
LANDLINE (Call Prices)
Maximum 1000min. of calls to landline numbers in Zone 1 countries (Europe). Does not include calls to mobiles or special rate numbers.
Zone 1 countries: Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Slovakia, Slovenia, Spain, Estonia, Finland, France, Greece, Guadeloupe, French Guiana, Guernsey, Netherlands, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique (French Antilles), Norway, Netherlands, Poland, Portugal, Czech Republic, Reunion, Romania, San Marino, Sweden, Switzerland, UK
TELEVISION
Choose the combination that best suits you.
– Fantabulosas and Plan Vive: Television included forever.
– Fiber only: 1 Year of TV Free.
If you are already a customer or your year of free TV has expired: Add television to your fiber connection for €10.10 VAT inc.
TV
ENJOY TV: Service only available to current and new television customers. Now you can watch it all with Enjoy TV for only €5/month. Our Telfy TV service is required. Only available in Telfy fiber coverage areas. If necessary, PCMCIA price €30. (VAT inc.), check details and conditions at our offices.

Wimax

INSTALLATION

Outside of Special offer:

For new customers

  • €100 – Internet only
  • €0 – Fantabulosas
  • €0 – Internet + landline
  • €0 – Plan Vive

If you are already a customer:

  • €50 – Internet only
  • €0 – Fantabulosas
  • €0 – Internet + landline
  • €0 – Plan Vive

The rates and Special offers shown on the website are subject to a 12-month commitment.

The installation cost of landline-only via fiber is €50

INTERNET
20Mb | 40Mb | 60Mb
MOBILE

50MIN + 1GB RATE: Call for free between Telfy mobiles: maximum 5000min. of free calls between Telfy mobile lines with data. Call cost €0.06/min incl. VAT + €0.18 incl. VAT (Call establishment). Internet 1GB at maximum speed. After the contracted Gigabyte is exceeded, the speed drops to 32kbps. The service is cut off upon reaching 2GB. National SMS €0.12 incl. VAT | International SMS €0.61 incl. VAT.

300MIN + 8GB RATE: Free calls between Telfy mobiles: maximum 5000 mins of free calls between Telfy mobile lines with data. Once the contracted minutes are used up, the call rate will be €0.06/min VAT incl. + €0.18 VAT incl. (Call setup). 8GB Internet at maximum speed. After exceeding the contracted gigabytes, the speed will decrease to 32kbps. Service will be cut off upon exceeding 1GB of the contracted data. National SMS €0.12 VAT incl. | International SMS €0.61 VAT incl.

UNLIMITED + 15GB RATE: Free calls between Telfy mobiles: maximum 5000 mins of free calls between Telfy mobile lines with data. Unlimited calls: maximum 3000 mins to national mobiles and landlines or maximum 250 destinations. Once exceeded, call rate is €0.06/min VAT incl. + €0.18 VAT incl. (Call setup). 15GB Internet at maximum speed. After exceeding the contracted gigabytes, the speed will decrease to 32kbps. National SMS €0.12 VAT incl. | International SMS €0.61 VAT incl.

UNLIMITED + 20GB RATE: Free calls between Telfy mobiles: maximum 5000 mins of free calls between Telfy mobile lines with data. Unlimited calls: maximum 3000 mins to national mobiles and landlines or maximum 250 destinations. Once exceeded, call rate is €0.06/min VAT incl. + €0.18 VAT incl. (Call setup). 20GB Internet at maximum speed. After exceeding the contracted gigabytes, the speed will decrease to 32kbps. National SMS €0.12 VAT incl. | International SMS €0.61 VAT incl.

UNLIMITED + 40GB RATE: Free calls between Telfy mobiles: maximum 5000 mins of free calls between Telfy mobile lines with data. Unlimited calls: maximum 3000 mins to national mobiles and landlines or maximum 250 destinations. Once exceeded, call rate is €0.06/min VAT incl. + €0.18 VAT incl. (Call setup). 40GB Internet at maximum speed. After exceeding the contracted gigabytes, the speed will decrease to 32kbps. National SMS €0.12 VAT incl. | International SMS €0.61 VAT incl.

UNLIMITED + 80GB RATE: Free calls between Telfy mobiles: maximum 5000 mins of free calls between Telfy mobile lines with data. Unlimited calls: maximum 3000 mins to national mobiles and landlines or maximum 250 destinations. Once exceeded, call rate is €0.06/min VAT incl. + €0.18 VAT incl. (Call setup). 80GB Internet at maximum speed. After exceeding the contracted gigabytes, the speed will decrease to 32kbps. National SMS €0.12 VAT incl. | International SMS €0.61 VAT incl.

UNLIMITED + 100GB RATE: Free calls between Telfy mobiles: maximum 5000 mins of free calls between Telfy mobile lines with data. Unlimited calls: maximum 3000 mins to national mobiles and landlines or maximum 250 destinations. Once exceeded, call rate is €0.06/min VAT incl. + €0.18 VAT incl. (Call setup). 100GB Internet at maximum speed. After exceeding the contracted gigabytes, the speed will decrease to 32kbps. National SMS €0.12 VAT incl. | International SMS €0.61 VAT incl.

UNLIMITED + NEVER-ENDING GB RATE: Free calls between Telfy mobiles: maximum 5000 mins of free calls between Telfy mobile lines with data. Unlimited calls: maximum 3000 mins to national mobiles and landlines or maximum 250 destinations. Once exceeded, call rate is €0.06/min VAT incl. + €0.18 VAT incl. (Call setup). National SMS €0.12 VAT incl. | International SMS €0.61 VAT incl. Never-ending gigabytes subject to lawful/reasonable use, which includes non-abusive use or for reasonable purposes (max 100GB). For tariffs including endless gigabytes of mobile Internet, usage beyond the customer's personal use as a consumer will be considered unreasonable, as well as any usage that constitutes significantly abnormal utilization of the contracted services. As illustrative examples, but not limited to: (i) Mobile Internet usage significantly above the average usage of the Services, specifically, exceeding 30 times the average data consumption of mobile Internet; (ii) Usage of the Services for remote listening or surveillance purposes, as well as any connection, regardless of duration, for remote surveillance with video, photo, voice, or webcams, machine-to-machine connections, vending machines, for home monitoring or similar; (iii) Any usage of the Services contrary to Spanish or European regulations, particularly any breach of regulations regarding content, intellectual property, security, privacy, in force at the time of contracting the Services and during their provision. Telfy may implement reasonable traffic management measures, such as compression techniques, content optimization, or others, with the aim of reducing content loading times, improving the overall quality of transmission, and making more efficient use of network resources.

INTERNATIONAL BONUSES: Calls to international mobiles in countries listed below. With lite tariffs, the international bonus of 300 mins for €5/month/line is compatible. Customers with other Fantabulosa/Plan Vive packages can subscribe to a 1000-min bonus for €5/month/line. It will be possible to subscribe to as many bonuses as mobile lines associated with the package, except for the 50-min tariff to which it will not apply as either primary or additional. Once the bonus is consumed, the call price varies by country.

Countries in Zone 1: Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Slovakia, Slovenia, Estonia, Finland, France, Greece, Guadeloupe, French Guiana, Guernsey, Hungary, Ireland, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique (French Antilles), Norway, Netherlands, Poland, Portugal, United Kingdom, Czech Republic, Réunion, Romania, San Marino, and Sweden.

All our tariffs with data speeds equal to or greater than 1GB have 4G.

All our new mobile tariffs include free calls between Telfy mobiles. Maximum 5000 mins of free calls between Telfy mobiles. The fair use policy will be applied.

** Enjoy as many additional lines as you need, but they must be equal to or lower than the tariff included in the contracted package.

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LANDLINE (Call Prices)
- Maximum 1000min. of calls to landline numbers in Zone 1 countries (Europe). Does not include calls to mobiles or special rate numbers.
Countries in Zone 1: Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Slovakia, Slovenia, Estonia, Finland, France, Greece, Guadeloupe, French Guiana, Guernsey, Hungary, Ireland, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique (French Antilles), Norway, Netherlands, Poland, Portugal, United Kingdom, Czech Republic, Réunion, Romania, San Marino, and Sweden.
TELEVISION
Choose the combination that best suits you.
– Fantabulosas and Plan Vive: Television included forever.
– Fiber only: 1 Year of TV Free.
– Fiber + Landline: 1 Year of Free TV.
If you are already a customer or your year of free TV has expired: Add television to your fiber connection for €10.10 VAT inc.
TV
ENJOY TV: Service only available to current and new television customers. Now you can watch it all with Enjoy TV for only €5/month. Our Telfy TV service is required. Only available in Telfy fiber coverage areas. If necessary, PCMCIA price €30. (VAT inc.), check details and conditions at our offices.